Govt. of India Initiatives

Government of India has an online Grievance forum at http://www.pgportal.gov.in Can you imagine this is happening in INDIA ? The govt. wants people to use this tool to highlight the problems they faced while dealing with Government officials or departments like 1) Railways http://www.indianrailways.gov.in/citizen/citizen_charter.htm 2) Posts http://indiapost.gov.in/CitizensCharter.html 3) Telecom  http://www.dot.gov.in  (incl. Bharat Sanchar Nigam Limited